{"id":1766,"date":"2021-04-03T21:47:07","date_gmt":"2021-04-03T21:47:07","guid":{"rendered":"https:\/\/diyreno.ca\/?page_id=1766"},"modified":"2024-04-14T20:25:07","modified_gmt":"2024-04-14T20:25:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/diyreno.ca\/en\/faq\/","title":{"rendered":"Read FAQ\u2019s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1766\" class=\"elementor elementor-1766\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-94b6305 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"94b6305\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d31ba39\" data-id=\"d31ba39\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f61d66 elementor-widget elementor-widget-ideapark-page-header\" data-id=\"6f61d66\" data-element_type=\"widget\" data-widget_type=\"ideapark-page-header.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n\t<header\n\t\tclass=\"l-section c-page-header c-page-header--header-type-1\">\n\t\t\t\t<div class=\"c-page-header__shadow\"><\/div>\n\t\t<svg class=\"c-page-header__bar\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"488\" height=\"25\" fill=\"inherit\" viewBox=\"0 0 487 25\"><path fill-rule=\"evenodd\" d=\"M474.791 25h-1.664L486.334-.004H488L474.791 25zm-10.222 0l13.21-25.004h1.666L466.235 25h-1.666zm-8.554 0L469.223-.004h1.664L457.68 25h-1.665zm-8.557 0L460.669-.004h1.664L449.123 25h-1.665zm-8.554 0l13.21-25.004h1.666L440.569 25h-1.665zm-8.558 0l13.21-25.004h1.666L432.012 25h-1.666zm-8.554 0l13.21-25.004h1.666L423.457 25h-1.665zm-8.554 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25h-1.666zm-8.557 0L55.988-.004h1.664L44.442 25h-1.665zm-8.554 0L47.43-.004h1.665L35.888 25h-1.665zm-8.558 0L38.875-.004h1.666L27.331 25h-1.666zm-8.554 0L30.322-.004h1.665L18.777 25h-1.666zm-8.557 0L21.764-.004h1.666L10.218 25H8.554zM0 25L13.21-.004h1.665L1.665 25H0z\"\/><\/svg>\t\t<div\n\t\t\tclass=\"c-page-header__wrap \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"l-section__container c-page-header__title\">Read FAQ\u2019s<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb c-breadcrumbs\"><ul class=\"c-breadcrumbs__list\"><li class=\"c-breadcrumbs__item c-breadcrumbs__item--wc\"><span class=\"last\">Home<\/span><\/li><\/ul><\/nav>\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t<\/header>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-57ee636 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"57ee636\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a1ce6d3\" data-id=\"a1ce6d3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40393d6 elementor-widget elementor-widget-ideapark-accordion\" data-id=\"40393d6\" data-element_type=\"widget\" data-widget_type=\"ideapark-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"c-ip-accordion\">\n\t\t\t<div class=\"c-ip-accordion__wrap\">\n\t\t\t\t<div class=\"c-ip-accordion__list\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">Will the tools be in working order?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p>Regular maintenance of our tools is essential to ensure their longevity, efficiency, and safety. This includes cleaning, lubricating, sharpening, and replacing parts as needed. Also note that some tools will be new or replaced and some used in good working condition.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">Is the tool trailer GPS tracked?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p>Yes is it GPS tracked and that is why it's important that the trailer stays at the shipping address on the contract. If the trailer is moved during that period, the contract ends with no refunds and trailer will be picked up.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">Do i get the tool trailer myself or have it delivered?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p>Unfortunately at this time they have to be delivered. No pickup will be accepted.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">Can i tow the trailer around for different jobs?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p>The trailers are tracked with GPS location and must be at the physical place of the shipping address on the contract. In no circumstances must the trailer be moved to a different address for the duration of the contract. If another job is required then we complete another Bill of Sale.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">What if i accidently break a tool<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p>All the tools will be tested with the client on site before leaving your location. It is the renter's responsibility to properly handle them. If such damages would occur then the rental company would need to be repayed for the cost of the tool. Normal wear and tear is to be espected but accidental drops will not be covered. On the sign off of the inspection checklist, there is a dollar amount for each tool.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">Is there locks or security on the trailer?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p>The trailer will have a combination door lock that will be changed every rental. There will also be a wheel lock and wheel choked as well. The trailer is GPS tracked also.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">Do i need to clean the tools after usage?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p>Yes it is the renter's responsibility to clean the tools before returning them. By cleaning the tools we mean, remove saw dust, clean them from any dirt, wipe down drills, extension cords, etc...<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">Do i get a tutorial on how to use the tools?<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p>Basic functionality of the tools will be explained on delivery. If you require further more we suggest looking online for videos and how to's or get a qualified person to help you.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">What if i hurt myself using a tool<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p>Is is the renter's responsibility to properly and safely handle the tools. In no circumstances shall will be held responsible if something like this occurs. Please refer to the terms and conditions of the contract<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__header js-accordion-title\" href=\"\" onclick=\"return false;\">Cancellation and Refunds<i class=\"ip-right-arrow c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content\"><p>If you need to cancel your order, please submit a cancellation request anytime before 5 days prior to the delivery date. The cancel fees are 10% and it will deducted from your total price. There will be no cancellations or refund 5 days prior to your delivery. Please plan your project accordingly.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Read FAQ\u2019s Home Will the tools be in working order? Regular maintenance of our tools is essential to ensure their longevity, efficiency, and safety. This includes cleaning, lubricating, sharpening, and replacing parts as needed. Also note that some tools will&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1766","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/diyreno.ca\/en\/wp-json\/wp\/v2\/pages\/1766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diyreno.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/diyreno.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/diyreno.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/diyreno.ca\/en\/wp-json\/wp\/v2\/comments?post=1766"}],"version-history":[{"count":5,"href":"https:\/\/diyreno.ca\/en\/wp-json\/wp\/v2\/pages\/1766\/revisions"}],"predecessor-version":[{"id":4210,"href":"https:\/\/diyreno.ca\/en\/wp-json\/wp\/v2\/pages\/1766\/revisions\/4210"}],"wp:attachment":[{"href":"https:\/\/diyreno.ca\/en\/wp-json\/wp\/v2\/media?parent=1766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}